Hotels with Swim-up Rooms in Puerto de la Cruz

Extremely friendly and helpful host, beautifully furnished house with abundant equipment & facilities incl. large heated pool, jaccuzi, sauna, table tennis, archery, pool billard table, several fridges / freezers, outdoor cooking station, bbq etc.

The villa is big with all kinds of facilities to enjoy. Pool, jacuzzi, sauna, fitness, pool, table tennis, outside lounge and outside kitchen and dining. And it all works. The house is clean and practical for bigger groups as there are plenty rooms all over the house. The garden is protected from wind so a little bit of sun is enough to enjoy it.

The welcoming was so kind, she helped us in everything.🥰 The villa was beautiful, very clean and has everything that you need for feel the home and vacation vibe.🥰 It was an awesome and greatful time here, we left our heart in Tenerife and in this villa I swear.🥰

It was a stunning, modern property. Everything was wonderful and even when a couple of things went a little wrong they were quickly fixed.

The house is amazing, and the host was very responsive and helpful

The indoor pool was fantastic! We stayed in November and outside pools can get a bit chilly at that time of year, but having an indoor pool meant we could use it whatever the weather. Good WiFi for Netflix enabled TV.

The house is big, with a great inside pool, which can be used thru the year. Location is super nice if you are more into trekkings in the north part of the island, but you need to have a car. super nice terrace with a sea view and a lot of parking space in front of villa.

We enjoyed our stay here a lot. The house was great, and the indoor pool even better than expected.The host was very friendly and helpful. We would definitely consider returning here!

absolutely amazing place to live with family. The house has a beautiful view, is perfectly equipped and the indoor pool is a joy. I recommend. The owner is a great guy.

The private indoor pool is a bliss. It was amazing to have it just for us and perfect in every weather. Better than I expected. Huge house, well equipped, washing machine, dryer, shower gel, etc. Smells very nice with air fresheners everywhere. We got a travel-cot for the baby, that we really appreciate (but the ants could get in as well). The host was very nice and helpful. We got some snacks and a bottle of wine as a present. Amazing view from the big terrace, perfect for breakfast and to stay outside for the evening. Even better view from the other terrace with Teide on the left. The whole place looks nicer than what we expected based on the photos.

I liked EVERYTHING. It was a WOW experience. Every detail of it. The host, the beautiful Villa, the cleanliness, the amazing sea just below the villa, the short walk towards the amazing rocky beach, the atmosphere, the private pool in the lovely garden, the fully fully equipped kitchen, the groceries that the host left for us. The internet was good. We also used the washing machine and it was helpful. The porches that we enjoyed sitting at, looking at and hearing the ocean. Overall there was more of everything if you needed - towels, all kinds of kitchen tools, barbecue space in the garden. You name it. In terms of attractions - Loro park and Siam park are 10 minutes drive away. Big mall and supermarket as well. The place was extremely beyond expectations. It was super perfect, and I cannot recommend it more.

Check in was problem free due to great communication with Carlos via WhatsApp. The house is very well equipped with everything needed and situated in a fantastic location. Beautiful gardens and pool area with private driveway and parking to the rear and elevated ocean view at the front. The house was spotlessly clean on arrival with ample supply of clean towels and linen. Kitchen is very well equipped with all utensils etc. and welcome package was much appreciated. Good stock of household staples including washing powder, toilet/kitchen rolls, waste bags and good selection of dried spices (this has not been the case in most other properties that we have rented where we had to buy almost everything). Pool was a comfortable temperature despite not being heated and weather quite mild during our stay.

Beautiful villa at the cliff over the ocean, clean and big swimming pool, nice and tidy house with everything you might need, blooming garden, different places to relax, eat outside and enjoy the sunset, secured parking place. In the house, there is plenty of space, it is well equipped but not overfull. Carlos is very friendly and helpful, his instructions regarding the arrival were very clear and he´s always willing to help. I´m looking forward for the next time!

Carlos was extremely helpful and the property came with a great welcome pack of provisions as well as an abundance of supplies. Plentiful herbs, salt, pepper, butter, oil as well as lots of toilet rolls, kitchen rolland even cling film! There was also a delicious cake provided in the fridge :) Wifi was super fast and the complimentary Netflix a bonus.

Superbly scenic semi-rural coastal position . Delightful garden , driveway and spacious pretty house . Thoughtful and generous supply of groceries and condiments .

The property is in a great location. There is a bus stop right outside which makes it easy to travel around if you don’t have a car. There is a few good restaurants near and the supermarket is only a 20 minute walk away which has everything you would need. The views are breathtaking from the pool, bedroom, balcony and office room both night and day. The kitchen is really big and very modern with everything you need to live comfortably. The kitchen has all appliances and utensils you require if cooking your own food. Property has its own bbq too if you fancy a bbq by the pool day. The pool is heated enough for our holiday in February which is there cooler months. The master bedroom views are unbelievable. The seating area beside the pool is great for vibing and taking in the breathtaking views. All in all this property is 10/10 Our host Justin we cant thank enough for looking after us the whole trip. He was attentive to our needs and checked in with a daily message to ask if we were ok, needed anything or help with anything. Justin provided us with a list of things to do in and around the island. Even though we had no issues whatsoever it was reassuring to know that he would be able to help with any issues if they arose due to his friendly, accommodating nature. Next time we are in Tenerife we will definitely stay here again.

We had a cery pleasant stay! The villa has incredible views, and we especially enjoyed spending time on the terrace by the pool. The pool itself was also great. Justin is an extremely friendly and helpful host. He gave us a lot of recommendations for local food and sightseeing, and the check-in/check-out experiences were smooth.

My girlfriend and I stayed at Justin ’s beautiful villa in Santa Ursula, Tenerife over Christmas, and it was absolutely perfect! From the moment we arrived, everything exceeded our expectations. The villa itself was spotless, spacious, and beautifully decorated, creating the perfect setting for a relaxing holiday. The outdoor area, complete with swimming pool eating area,sunbathing area and stunning views was a dream come true—perfect for soaking up the sun or enjoying an evening under the stars. Justin went above and beyond to make our stay memorable, providing thoughtful touches like a welcome gift of a bottle of wine, recommendations of places to eat and attractions to visit and quick responses to any questions we had. His attention to detail and warm hospitality made us feel so welcome. The location was fantastic—close to shops, beaches, or restaurants], yet peaceful enough to enjoy complete tranquility. We couldn’t have asked for a better experience, and we’ll definitely be back! Highly recommend this villa to anyone looking for a slice of paradise in Tenerife.”

We had very good relationship with the host. The villa is ideal for relaxation and exploring. Great separate office space for work and meetings. The view is fantastic. The villa is very well equipped with appliances and furniture, inside and outside. It is secluded, yet accessible. Short distance from main street with many good restaurants. Stayed for 2 weeks and loved it.

Justin is just an exceptional guy we wanted for nothing. Anything he could help with he did, he was more like a family friend than a host

Beautiful villa inside and out with breathe taking views. Plenty of space and areas to relax to take it all in. Beds are big and sofa is very comfy, which are very easy to fall asleep in. There are multiple dining tables to enjoy your meals with the people you’re with. There was welcoming fruit and drinks in the fridge that went down as a treat. Pool was a good size and deeper than what I imagined. There was a seating area outside with a tv on the wall and the table tennis was fun to play with. I didn’t even need to use the throw I packed from home as there was plenty in the living room. Views from the villa was my favourite part, seeing the sunrise and sunset was a complete vision with views of the mountain and the sea. Igor is excellent with communication and responds quickly. As this was my first time in Tenerife, I had a question that was none related to the villa and Igor happily helped and answered straight away. 10 out of 10, will recommend.

Beautiful location and facilities. Well thought out for guest comfort. We loved the swimming pool overlooking the ocean and the massage chair! The host, Igor, was very helpful. Highly recommended.

Wonderful cozy villa. Hospitable host. Breathtaking view. Convenient location. Heated pool.

Heated pool with a view made it the best thing ever

This villa is absolutely stunning. It has a truly special atmosphere, peaceful and welcoming. It's spacious and offers breathtaking views of both the sea and the volcano. The property is very private, spotlessly clean, and exceptionally well-equipped, everything you could possibly need for a perfect holiday is provided, and more. It's the ideal place to relax and enjoy quality time with family. I would love to return. Highly recommended!

We fell in love with the place. It’s just minutes away from the centre of La Orotava but it feels like a safe haven. We enjoyed a few times the jacuzzi with view of the ocean. The apartment is very cozy, beautifully decorated, has all the amenities to be comfortable and a fully equipped kitchen to cook and prep meals.

Beautiful finca close to Orotava, equipped with everything we needed. The Bodega was wonderfully redesigned into a modern place, and the jacuzzi was a great way to wind down after a day full of activities.

The property was clean, comfortable with all the necessary equipment for the kitchen, to cook and feel like home.

Convenient location to walk into the town. Secure home (gated property). Parking on site. Property was lovely and very clean. Nice that the hosts left us some drinks on arrival.

Beautiful area with amazing plants and terrace area. Well refurbished spacious house. Nice kitchen with everything you need. Amazing whirlpool for cozy nights.

The view, the pool, the interior ... everything was perfect

A large villa with 3 rooms (1en suite). Staff constantly communicated via WhatsApp if we had questions. Easy to get in. Beautiful view but you need a car. Large car park in front of the villa. Heated pool, don't expect it to be very warm and it took a few days to heat it up to the point we were comfortable going in. Very clean and comfortable.

Very spacious villa with very well equiped kitchen, large pool, nice grill and absolutely gorgeous view to mount Teide and sunset into ocean. We were family of 7 and spent 9 nights there and really enjoyed our stay.

Everything is great, except for the 2 minuses listed below (If the owners fix those minuses, it could be rated 10 Points!)

Outstanding location, perfect for relaxation. Even with its shortcomings, it was worth it.

sehr schöne Villa mit tollem Ausblick, jedoch wenig Ausstattung in Bezug auf die Kücheneinrichtung, Gemeint sind Utensilien zum selber kochen, wie keine Salatschüsseln, kein Sieb, sehr schlechte Messer und wenige davon. Trotzdem sehr ruhig, da niemand rechts oder links wohnhaft war. Leider kein beheizter Pool, der sicherlich schnell über die Solaranlage zu beheizen wäre, wenn es dafür vorgesehen wäre. Daher leider nicht zu benutzen.

Wir hatten eine tolle Zeit in der Unterkunft. Der Ausblick ist traumhaft. Der Service war sehr gut. Das Haus ist groß und sehr stilvoll eingerichtet. Wir können das Haus definitiv empfehlen. Ein wichtiger Punkt: der nächste Strand ist nur mit Auto erreichbar.

Great villa , everything is available ! Safe and easy to park multiple cars. Nice and clean with lot of space.

Maison très confortable, belle vue sur la baie de Puerto de la Cruz.

Secluded area, which is perfect for our family away from all the hustle and bustle of commercial areas in Tenerife. Large swimming pool all to yourself with lounge beds to accommodate, so much room in this villa that the kids could chill in seperate areas, of you like a game of tennis there is a full court and bats available! Clean villa with separate drive also, feels very secure for a family as gated that locks, would definitely recommend and go back here no problem at all.

It was amazingly retro and must have been a stunning complex a while back. It was very comfortable the pool was amazing and the tennis court was great kept all the kids amused. The kitchen had everything we needed and the lounge/ diner was comfortable. Even had a pregnant feral cat that I hope they will get to a shelter.

The garden is amazing. The pool was clean with warm water. It was comfortable.

beautiful !! and so big ! very private .. quiet and a lovely garden

Beautiful, spacious property with amazing facilities.

The apartment has breathtaking views over the ocean and Mount Teide, and the swimming pools in the foreground are just icing on the cake. Spotless rooms, super comfortable bed, small but functioning kitchenette, bright living room, and again, those stunning views from the balcony will make any stay memorable. Comes with cards to enter the outside swimming pools, which are in a well kept garden with similarly amazing views onto the ocean below.

We loved our stay here. The apartment was super clean and spacious for the two of us. Location was perfect for us as we wanted to stay in the North and experience the more authentic side of the island. Even though we don’t drive we could visit everywhere we wanted to by bus which was super easy with great views, including to Santa Cruz, La Laguna, Puerto de la Cruz and Los Cristianos. Some nice walks around the accommodation too and a nice restaurant and convenience store when not wanting to go far. The balcony of our apartment was spacious with the view of the mountains, amazing waking up to the sound of birds in the morning (if you like wildlife and nature this is a perfect location to immerse yourself in it). The pool was nice and though there were some mixed weather between super sunny and more cloudy (being only mid of April we kind of expected it in the North) but people were still enjoying a swim, as we did on a number of times. Staff were welcoming and overall we thought this was great value for money. People/comments complaining about it being a bit dated now, well it’s not costing the price of 5* accommodation for a reason, you get what you pay for…

Excellent value for it's money - clean apartment with well-equipped kitchen and spacious balcony. Although we didn't had an ocean view, we still enjoyed view on mountains and just wonderful sunsets. Very nice and helpful staff provided everything we needed and more :) Swimming pools available during the day, also there is a restaurant in the same building and shop just nearby. Also La Orotava and Puerto de la Cruz are just nice towns to walk around and have a dinner. No parking at the property, but we always could find free of charge parking around.

It has a quiet location on the north, easy access to the main road, supermarket, salon, restaurant nearby, beautiful view to the shores and of course the Teide. Swimming pool is great, nice to have a little kitchen and a balcony. I had a very pleasant stay. Special thanks to Alberto for a very pleasant and warm welcome, providing good tips about the island and the facilities.

a great place for a quiet holiday. The windows offer an amazing view of Puerto and Teide, with green surroundings. great pools, warm water.

We were lucky to find this hotel a couple of weeks before our holiday to Tenerife. The hotel is well located for Mount Teide, Loro Park, the islands northern airport (and approx 1-1.5 hours from the south airport). We stayed at the hotel for a week with our 5 year old son. 1) the Pool area - very calm, kiddy pool as well as adult pool - both nicely warmed. 2) food - both breakfast and half board were fantastic - couldn't have asked for anything more (except for free water with dinner) 3) Room - very clean, spacious, enough wardrobe space and with a nice balcony 4) Sport / game facilities good - including squash, tennis court, and mini golf - local tennis coach is good too. 5) Staff - very friendly and keen to help / advise (reception staff in particular). impressed with the number of languages spoken too! in particular we enjoyed interacting with Sandra & Brigitte. 6) Live music every night - there were a couple of acts during our stay which were particularly impressive. 7 - Great grounds (beautiful flowers, - very nice to walk around

Välskött och prisvärt hotell. All personal var mycket trevlig och hjälpsam; t ex fick vi frukosttallrik 05.30 när vi skulle på utfärd. Vårt rum var trevligt i ljust trä och med trägolv; det var rymligt med utmärkta förvaringsutrymmen. Bra att dela med väninna p g a separata sängar (intill varandra) och ordentligt privat badrum (ej schampo, hårbalsam eller hudlotion; badrockar (som försvinner dagen före avresa om man inte särskilt ber om att få behålla dem) men inga tofflor). Rent och snyggt överallt. Utmärkt frukost och middagsbuffé (middagen var, för vår smak, utmärkt tio dagar av fjorton men endast ”OK” fyra dagar, men det fanns alltid något att äta även de dagarna). Snyggt poolområde med lediga solstolar och gäst som spelade radio för större område blev genast tillsagd av personal. Trevlig poolbar/restaurang och vanlig bar. Spa finns men vi var inte där så har ingen uppfattning om det. Vi var mycket nöjda med vår vistelse och har redan bokat till nästa år.

Everything was amazing! Our family opted for half board and was a really good choice. Breakfast and dinner were superb with a wide range of choices. All was very tasted! Staff was super friendly (Rachel was extra helpful) and they accommodated our requests, especially for the baby. Room was super clean (thanks Domi!) and was the perfect size for us. The balcony had an incredible view especially during sunrise and sunset. We had few SPA treatments as well and the people were lovely and price was a deal! Swimming pool was super well organised and there was a swimming pool for children as well. My baby had great fun in it! We will definitely go back in the next years. Very satisfied 🙏❤️

This hotel gives you 5 star treatment for 4 star prices. The rooms are very well laid out, good sized TV, plenty of room, nice bathrooms, very comfortable beds. Their pool beds have lovely cushions, plenty of towels without this deposit nonsense and a very helpful pool guy. There is a wonderful feeling of calmness and relaxation about the hotel. The Spa is clean with great facilities. Shuttle down to town is great. Overall a wonderful experience and will definitely stay their again.

We had a great stay at the hotel. Extremely helpful staff in general, facilities are maintained properly, pool is amazing! Ample parking next door, small market near by for water etc. On arrival day - we got quite late and night staff still gave us a welcome drink at 11pm in night. They also kept lots of food in our room as we had missed dinner - that was really thoughtful of them and much appreciated. We later asked if they could change our room to sea view and they called us when one became free later. All the staff around hotel, pool, restaurant were always smiling and helping whenever needed. We also asked for kettle and they supplied one to the room. Didn’t use spa area as it was only available to be booked with massage. Food in restaurant was generally good.

A week at the family run Tigaiga Hotel was not long enough - we enjoyed every minute. The staff were friendly and efficient, the hotel clean and very well presented, the breakfast and evening meal excellent and the grounds and pool area a real delight. It was lovely to pull back the curtains in the morning to see Mt Teide rising from the clouds and views along the coast. Immediately outside the hotel is Parque Taora with numerous tropical trees and vegetation and the delightful stone built All Saints Church. The building site nearby (mentioned by others) did not impose although we spent little time by the pool. We found the environment to be very quiet and relaxing. Access down (and back up) to the old town of Puerto de la Cruz and the sea front is via numerous steps and slopes but we didn't find it a problem (we are in our early 70's) although a reasonable level of fitness is advised. We walked along the coast to the viewpoint at Mirador St Pedro (13 miles return) and up to La Orotava (10 miles return) - both well worth a visit but do involve some steep sections. We hope to return next year.

This is one of the best hotels we have ever stayed in. We cannot fault it in any aspect. It is situated above the town, in a very quiet area with parkland nearby. With only 70 bedrooms, it is large enough to offer great facilities but feels small and boutique. There is secure parking at the hotel if needed. There are lovely views from the property especially at sunset. Our room was large, very comfortable, with a balcony overlooking the amazing garden. Well appointed bathroom, excellent linen, spotlessly clean. What other small hotel offers 30 clothes hangers in the wardrobe, extra pillows without needing to ask, multiple mirrors at the right height for all?!! The staff were, without exception, professional, but also friendly, helpful and cheerful. The family management were visible and engaged with the guests, as well as hands on in the smooth running of the hotel. The history of the hotel is fascinating; the gardens are exceptional and we thoroughly enjoyed the tour given by Ursula of the plants there. Thank you. The outside tables and chairs for sitting and the pool area were spacious and uncrowded. The breakfast buffet was again exceptional, freshly cooked hot food with extensive choices of cold offerings and breads. We ate twice in the restaurant and thoroughly enjoyed both meals, a smallish but good choice of menu, very nicely cooked. Congratulations to all concerned… and thank you.

Wow! We have had 10 days at this hotel and cannot fault anything at all. It’s spotlessly clean everywhere and the facilities are superb The heated pool is just lovely with plenty of sunbeds and parasols. The large hotel gardens are beautifully maintained and we enjoyed a guided tour of these. We stayed on a half board basis and both breakfast and dinner were plentiful and tasty. It’s a steep walk downhill into the centre but taxis back are cheap. The hotel is located in very peaceful surroundings and the hotel is relaxing and quiet. Don‘t expect loud or lively entertainment The staff are really friendly, helpful and professional. Fresh flowers in the bathroom, beautiful views from our Teide facing room/balcony to enjoy. Really sad to go home and certainly hope to return as many of the guests seem to have been coming for years. We are not surprised!

This is a nice hotel. Everything looks fresh and clean. It’s family owned and run which is getting rarer these days. There is a lovely pool area with great views. Views from the rooms are good too. The hotel is on a hill looking out over the sea and town with the Teide mountain in the background. It’s a 15 minute walk into town, quite steep but we enjoyed it. We didn’t eat at the hotel apart from breakfast which was very good. Restaurants are plentiful but of varying quality. If you want to eat at one of the better ones you should consider booking in advance, the hotel are happy to help. Parking on site for a 7 Euro charge per night. Think there is also free parking nearby.

This is a superb hotel in a lovely neighborhood. We were half board and the food was excellent. Breakfast is also excellent but what made the restaurant so good is the staff and the manager Jose. The pool area is beautifully kept and there are plenty of sun loungers. The team at reception are lovely people and the staff who cleaned our room were extremely professional. I would return to this hotel in a heartbeat and probably one of the best hotels that we had the privilege to holiday in for a long time. Thank you for a great holiday in a superb hotel.

Really enjoyed our stay here, friendly staff, modern clean room and great shower. Perfect location and no need to worry if you have a hire car, huge free car park on seafront 5 mins away, google Explanada del Muelle Best part was breakfast each morning, sitting on roof terrace enjoying an excellent breakfast. You could have one thing freshly made to order then, cereal, fruit, pastries etc and nice coffee and usually a nice freshly made cake Puerto de la Cruz is a real town, still busy and lots of restaurants but less nightlife than Playa Las Americas, though there is an Irish bar Molly Malone if you like old Irish men singing traditional songs! As we had a car we drove around the north coast and found some nice beaches and natural pools (bring a mask and snorkel): Playa El Bullullo - Nice beach, rough sea, last 500m road is very rough and tight & 5 euro parking, can do a nice walk from hotel approx 4km - San Diego grill nearby is a good restaurant Garachico - cute town and nice natural pools but busy, town beach to south is nice Playa de la Arena - nice curving beach and natural pools around corner. Steep windy road but room for two cars Bajamar - small town with big natural 50m swimming pool and small beach La Laguna - nice historic town TF-12 road through the Anaga forest is cool, very twisty but perfect tarmac and places to stop and hike, finishes at San Andres beach, big man made beach near Santa Cruz, lots of free parking

Location was very good. Room and bathroom big enough and very clean. The bed was better than usually in Spain. You could choose between two different pillows. Very good breakfast. Wonderful roof terrace and swimming pool which was small but the water was warm. Nice pool towels against deposit.

The location of the apartment is very good. The cleanliness of both the room and the hotel was satisfactory. The room was relatively small, but comfortable. Breakfast was fine. The pool was small but nice. The pool staff were excellent – congratulations to them! We send our regards to the hotel staff; we practically met everyone at the reception and truly appreciate their professionalism and friendliness. Our stay was very pleasant, and we will definitely come back.

Very central Location, good continental breakfast with a hot option every day. Staff were very helpful with recommendations and advice on parking (wish we had asked 1st as it would have saved us some time) Quieter location away from the square but not far to walk to them to enjoy the restaurants. Great view from the roof terrace where breakfast is served and a pool area although we didn’t use the pool.

A wonderful modern hotel. All hotel staff are extremely friendly. The reception is open 24/7 and will help you with any question. The rooms are very clean, daily thorough cleaning and change of towels. Delicious breakfasts on the roof terrace with a view of the volcano, the city and the ocean. Very tasty pastry. Warm scrambled eggs or toast will be prepared to order without additional payment. In the evening the terrace works as a bar, you can have a pleasant time there. The pool with sunbeds is also wonderful and comfortable. Central location, quiet street and 10 minutes walk from the beach and bus station. There are a huge number of restaurants and shops around for every taste. We really enjoyed our stay and will be back again.

The staff were amazing, couldn't do enough for us. The Hotel and grounds are absolutely beautiful and immaculately maintained. Luxurious poolside teak loungers with thick cream fabric cushions are covered overnight and we noted they were being re-oiled early one morning. There is a pool attendant handing out fluffy towels. The spa facilities are fabulous. We loved the outdoor Spa pool and the jacuzzi 'hidden' in a glittering cave. We enjoyed a delicious lunch by the main pool - superb food and perfectly presented chilled drinks. There is a fabulous library with billiard tables and a beautiful aviary of exotic birds. The whole resort has an air of unpretentious exclusivity. My husband and I have decided we will retire to this hotel one day, and live out our days feeling like royalty!

Good stay. The pools in the back/spa area of the hotel (not the main/big pool) are wonderful, in a really tranquil garden, with a mini waterfall and a well equipped gym nearby. Sadly i only discovered these pools on my last day when i was looking for the gym! So maybe a better overview of which facilities are where would have been valuable, but also partly my fault i guess. The main pool area with the loungers could have been somewhat cleaner. The rooms are quite dated/old-fashioned, but clean, and the bed is not particularly great. The bathroom was very nice. Breakfast was varied, although with very few protein options for vegans. The area is quite quiet, but accessible with public transport. Staff was friendly.

This was paradise! Starting with breakfast each morning by the pool, we loved the fresh fruit and made to order eggs. The spa is incredible and much more spacious than I imagined. Great attention to details in the design and decor. The pool was lovely and heated and having the baby pool was a plus as well! One of my favorite things was walking along the hotel's grounds each day, it was like being in your own botanical garden! Our room was lovely, we had a mountain view which I'd recommend. This place truly exceeded my expectations, I can't wait to come back!

The Staff were exceptional, nothing was too much trouble. The cleanliness of our room and that of the entire surroundings was extemporary. Glorious Oriental gardens, magical, with black swans, turtles, herons, water birds and koi carp, beautifully maintained. Lovely outdoor pool with very comfortable sunbeds and endless supply of pool towels. Great service in our room with masses of complementary water. The hotel is situated in a lovely area of Puerto de la Cruz with a convenient hotel courtesy bus down to the town at regular times throughout the day and early evening. We had a wonderful stay and will definitely be returning!

We loved everything! We had the best holiday in years! Breakfast - the buffet was extensive, varied and catered for many different tastes and dietary requirements Room - was a good size, clean. Excellent bathroom facilities Pool - we mainly used the wellness facilities in the Spa Garden and we could not speak more highly of them. The various pools were all heated, the whirlpools were lovely; as were the different seating and resting areas. We also made use of the sauna and steam rooms and were very pleased with all of them. Half-board - lovely choice of restaurants; all distinctively different

Amazing historical building sets up an atmosphere of time travel. It's pretty quite and the terrace with magnificent view (over the roofs of La Orotava to the ocean) assists to relax. The hosts are nice and helpful people. Thank you very much for our stay! Here are some highlights: + magnificent view from the terrace + great breakfast (attentive to our wishes :) + very good location within of La Orotava (city centre) + very good location on Tenerife (pretty central, relative close to the Teide national park and to the beaches of Puerto de la Cruz) + quite + good bed + hair drier and water boiler + friendly hosts + good supermarket (Mercadonia) and bakery is round the corner

Great communication with the owner. The building was beautiful and interesting with a panoramic view from the terrace. Breakfast was delicious, quality products, and hosts very attentive to the guests. We loved local products, and there was access to the kitchen with fridge, microwave, and kettle - very helpful. We will be back! Thank you. We were worried about the car park, but the owner sent a map, and we were able to find a parking spot nearby for every night without a problem.

This place is a unique one! I have never been such an elegant accomodation. It has real history, elegance at a glance. The host was really helpful. Breakfast was awesome!! Like in a 5* hotel :) The furniture amazing, not from IKEA ! :P The room is huge , but the terrace is bigger and incredible view to ocean! The place really in the centrum. Everything s is just a houndred of meters. I liked the city very much!

Very central and yet very quiet and with wonderful views The architecture is very authentic and reminded us of the riads in Morocco. It is a small family place with a pleasant atmosphere and only handful of rooms. No luxury but plain, clean and simple with a wonderful views from the terrace and sun in the late afternoon The nice breakfast is served in a unique setting at the ground floor of the riad like building

Antonio and his wife are very friendly. They both a beautiful big house with a big courtyard in the middle. The room, shower and bed is very comfortable and I even had a very large terrace with views to Puerto de la Cruz and the sea. The area Orotava where the pension is is also very beautiful. So stay one night more to walk around and enjoy where you are🙏🏻🍀❣️

This property is located within a picturesque banana farm, offering delightful vistas of the sprawling banana fields. The house itself exudes timeless charm, having been constructed in accordance with traditional Spanish architecture. Its sturdy walls are designed to keep the interior pleasantly cool, shielding it from the scorching sun. Moreover, the rooftop provides a serene spot for stargazing, while the pool area is well-appointed with comfortable beach chairs and umbrellas. The refreshing water in the pool beckons for a refreshing dip, and for those seeking a sun-kissed experience, the freshly cut grass of the lawn offers an inviting space for sunbathing. I highly recommend this enchanting property.

We really loved this place, the garden looks amazing, as well as the banana plantation, there is a nice pool as well. The whole number was very clean and cozy with comfortable bed. I really liked the parking space and it is very easy to reach main road from here, so if you travel around by car this is very convenient. Also the breakfast were great and the whole communication with the host very easy. Will definitely come back next time in Tenerife.

The estate is really really beautiful. Surrounded by Banana trees and beautiful plants it was one of the best experience we've ever had. They have their own pool and jacuzzi, small farm (chickens - were super cute) and many many beautiful flowers. Last but not leat the AMAZING BREAKFAST that is served every day (if you have it included in the price) anytime you want, directly to your table inside or outside of your apartment, surrounded by beautiful nature. 100% reccoment!!!

Everything was perfect, the hosts are very friendly, kind people. The breakfast was very delicious, served in the garden. The pool was a little bit cold, but we didn’t swin. The location is amazing located in a banana orchard. You feel like you are in paradise.

We really liked acommodation cause it was also part of an experience, in banana plantation. Beautiful sounds and smells in the morning, breakfast was excellent. We came in december so we coudn't use the pool, but chilling next to it was also nice.

I had the pleasure of staying at this hotel for a few nights, and I must say I was pleasantly surprised by a few features that set it apart from other places. The most impressive aspect for me was the room entry system – instead of traditional key cards or keys, all you had to do was enter a passcode. This was an incredibly convenient solution, eliminating the worry of losing a key or having to carry it around all the time. Another huge advantage, which deserves special mention, was the availability of beverage machines 24/7 – all included in the accommodation price! No matter the time of day or night, you could grab a coffee, hot chocolate, or juice at no extra cost. The coffee was truly excellent – aromatic, strong, and full of flavor, which is rare for vending machines. The juices had a distinct pineapple taste, which was a pleasant surprise.

Booking.com made an error when booking our room meaning we had a double rather than twin room. The hotel staff solved the issue quickly and within 10 minutes we were in another room. The 'roof' of the hotel has a jacuzzi and sun-lounge which is great. The free coffee/team and orage juice is a good offering as well. The hotel is well located and is in the less 'touristy' part of town. There are a few good places to eat out within a 5 minute walk (4.8 on Google Maps) and there is a super market open late about 5 min away too. The rooms have the ability to open the doors into the street which is nice for fresh air.

Excellent location, friendly and helpful staff, and a modern, cozy design. The hotel is very clean and has a beautiful rooftop patio with a jacuzzi. I stayed in a single room — it was compact but functional, with a comfortable mattress and nice bed linen, so I slept very well. Breakfast was good, and I appreciated the free coffee available at all times. The code door lock system is very convenient. The hotel is just a few minutes’ walk from a large free parking area, and there are many restaurants, shops, and other services nearby. The beach and harbor are also close. I stayed with my small dog, and the hotel was extremely dog-friendly 🐶❤️

It was great! Not sure how it is only rated a 2 start because it it far beyond that! everything was clean, bright and presentable. The staff were welcoming and polite. Although the room we stayed in was small, it did us very well. Value for money was great, we have stayed in some places that were double the price and were horrific so we were pleasantly surprised. We come to Tenerife often so will be booking again! + cleaning staff were lovely and kind !

Everything. Welcoming and inclusive staff, all of them more than friendly and professional and willing to help in case you need and advise. The hotel is new and very clean. All well equipped with not only the essential but also functional technology. Room clean and spacious for being a single. I would be back for sure and stay in a double. The solarium has a charming view of both ocean and Teide and there is a jacuzi.

We stayed here for 11 nights in July. Very nice adults only hotel. Sea view, modern room, which was cleaned daily by the maids. A gym, with some gym equipment that even overlooks the ocean. A fabulous spa, with sauna, steam room, salt pool & several jet pools- with a small fee of only €15 for 2 hours use. Well worth a visit. The swimming pool is lovely, with plenty of sunbeds & umbrellas. Never an issue to get a bed. The rooftop houses a bar, seating & hot tubs/Jacuzzis. Great views from here. We had chosen the half board option, breakfast & evening meal. Great selection of food available daily, to cater for all tastes. There's also a carvery section & fresh grill section with tasty options. We didn't hire a car & used the local bus service to take us into Icod De Los Vinos & Santa Cruz. Very easy to do & worth visiting. We walked into Puerto De la Cruz almost daily. Lovely shops, bars & restaurants. Approximately a 15 minute walk downhill from the hotel. However be prepared for a steep uphill walk to get back to the hotel, climbing several steps. Look out for the Agatha Christie steps! If you don't fancy the walk back, it's cheap to get a taxi back. We had an enjoyable stay & all the staff we met, were polite, welcoming & helpful. Thank you for a wonderful holiday.

So first and foremost I really cannot understand some of the reviews having spent a really lovely week at this hotel . So here is my honest opinion The room - really spacious and cleaned every day , cleaners always friendly and the amenities were ok , fridge , microwave , there are toiletries as dispensed but not the little luxuries you might expect on a 4 star . The views to die for , simply incredible The breakfast - good selection , can sit outside , free prosecco , got a little repetitive , great service and staff cleared plates quickly The dinner - we opted to stay B&B only , a great decision as we had searched trip advisor and found some beautiful restaurants - look at my profile for those gems The pool - ok so prepare you need to pay 20 euro for towels but it’s refunded so it’s no bother , always able to get a sunbed , the pool bar well stocked for refreshments and the lifeguard keeping the pool area very today and clearly away empty glssses The roof terrace - great for lunch in the day and really enjoyable , views stunning , the cocktails on roof terrace are AMAZING! We had a DJ on our 2nd night too . My only gripe was the hot tubs have no umbrellas and because I’m sun sensitive couldn’t use the terrace sun facilities The spa - we had 2 massages booked and also booked a 2 hour spa circuit , lovely facilities and great for a cloudy day I can honestly say we have had the most wonderful holiday and wouldn’t hesitate to recommend

This was our third stay in four years and it seems to improve every time. The rooms are great for couples and the walk-in shower is ideal for disabled people such as myself- we ask for a plastic stool to be put in the shower so I can sit and have a leisurely shower. I swam in the pool for the first time today and it was great (only me and three others in it), it's clean and a good temperature. The Life Guard was incredibly attentive as he realised that I can't use my left arm so he watched me carefully and even came over to assist me out of the pool even though I can manage- it showed to me that he cared. The pool cafe/bar is very comfortable and I echo other reviews that Victor the bar-tender is a star. It is a trek into the old town if you can't manage hills, but the taxis aren't expensive. We ate out at Mother India (see my reviews if interested) but the hotel restaurant dinners are good too. I like the Atlantic immediately outside the bedrooms. Sunrises are lovely and the night sky is spectacular. We will probably be back again next year.

I wasn’t expecting much due to the negative reviews but, it has exceeded our expectations by a mile and there’s no issues whatsoever This hotel is worth it for the views alone. It’s stunning. The whole hotel is spotless even the toilets by the pool & rooftop area. The staff have all been really helpful & friendly. The safe is 18 euros for the week, not a big deal unless you just like to complain. The pool towels are a 10euro deposit per towel which you get back at the end of the holiday - this is standard in most hotels we’ve been in, so again not sure why people are complaining about this. The room is beautiful & spotless. The food is lovely and there’s something different every night - again I’m so shocked there’s negative reviews regarding the food, even if you’re a picky eater there’s just nothing to complain about. I can’t even think of a fault about this hotel if I tried. Late checkout is only 40 euros which is also amazing, I’ve always experienced a higher cost than this The drinks are so reasonably priced probably the most reasonably priced I’ve ever had on a holiday. 2.40euros for a soft drink There is a few little shops and mini markets literally around the corner which have anything you’ll need for the room like water, snacks, toiletries etc Just book this hotel you won’t regret it at all. We love it here

Clean, friendly and all rooms had a sea view. Breakfast included. Free parking on roads nearby. Our room was large with sofa and balcony. Bathroom modern with walk in shower. Walking distance to local shops and restaurants. No problem getting a sunbed but pool doesn’t open until 10am. Pool and area very clean with bar. Drinks reasonably priced. Nice roof top bar with jacuzzi’s and a few sunbeds. On hill so a 15 min walk into the town. Taxi back around 5 euros reception told us.

This hotel is a little gem I was met at the door by zoy Hab and welcomed in the hotel which is a beautiful canarian town house with traditional Interior courtyard beautifully restored The room ihad was immaculate just like the rest of the building The staff were excellent and the food was 5 stars this should and will be a Michelin starred hotel I am looking forward to visiting again soon I'd like to thank everyone whom I met at this lovely place for the wonderful time I spent with you all See you soon Kindest regards Paul

We had a wonderful stay at this hotel! The building itself is stunning, located in a beautiful and peaceful area, making it the perfect place to relax. The staff were incredibly helpful and always greeted us with a smile, which made the experience even more enjoyable. The breakfast was excellent, with a great selection of fresh and tasty options, and the coffee was top-notch. We also had the chance to dine at the hotel’s restaurant, and the food was absolutely delicious—high-quality ingredients and great flavors. Overall, a fantastic experience, and I would definitely return!

Definitely recommend. The hotel and the rooms are gorgeous (high ceilings, wooden stairs - we felt like in a chatteau). Breakfast was great - plenty to select from, buffet-style, fruits. The staff is very nice (we extended our stay twice). The location is great to explore north/central part of the island (Teide park, La Orotava, Puerto de la Cruz etc). La Orotava town is lovely, and there are several good restaurants around. The access to the hotel/room is via a code you receive in advance (this seems quite common in Tenerife as of April 2023).

The hotel is in a wonderful location in this historical city. The staff were incredibly friendly. Everything was clean and lent itself to the theme of the town… Historical. The value for what we spent on the room was incredible. It's the best hotel we've stayed in so far in the Canary Islands. we do not do resorts. We do places like this. We've stayed in seven other places so far on this trip. This was the best! And don't miss the view from the rooftop terrace… Incredible!

What a fantastic place! The staff was incredible nice and they took care of every question and request from us. Hotel manager Jose Manuel and his entire team were amazing! The restaurant operators Yadira and Luis were super courteous and their food quality was A . The cleanliness of the rooms and the dedication of the cleaning crew was second to none. We give this little hotel a 5-star review!!! We will staye here again for sure!

My Husband, son & I stayed here end of September, Top floor apartment self catering in block 8, spacious balcony with private BBQ area. 2 sunbeds provided on balcony which was nice to sunbathe without going to the pool area. Apartments clean and maids came every day apart from Thursday. There is 2 pool tables and a giant chess set, bowling green which also had yoga on in the mornings. Pool area nice and plenty of sunbeds available, showers as well. Restaurant staff are fantastic, very friendly and efficient, we ate at the restaurant a few nights and the food is cheap and tasty, not a massive menu choice however we didn’t mind. There was entertainment every night starts at 8pm till around 11pm- singers, musicians, shows, disco etc Snack menu available 10.30am - 7pm, hotdogs, burgers, chips etc. When you come out the hotel if you turn left there is a short downhill walk 5 mins, then levels out to the beach and other restaurants and bars. If you turn right out the hotel there is a shop next to the hotel. Would definitely recommend and would come back.

We really loved the pool—there were always free sunbeds, towels were provided for free, and there was also a children’s pool. Most importantly, both pools were heated. What we appreciated the most was the amazing staff. When we asked to stay for an extra night, they made it happen effortlessly, and we truly felt cared for. Sending our best regards!

The hotel is in a great location and the pool and evening entertainment was nice. Great touch on the welcome drinks in the lobby for guests. The rooms need a refresh and are a little dated looking. Need better equipment in the in suite kitchens. No spatula or can opener and limited pots and pans. Set up a tanning area away from the pool so that those who want to use the pool can find a chair to dry off.

The room and resort is five star we have been to many countries on many holidays the quality of this complex was the best we have experienced definitely underrated pool was so clean staff where maintaining it 3 times a day life guard on pool all day and tempauture was perfect room was exceptional had everything for cooking your own food which was perfect for us as we have a 3 year old who is very fussy with food and the staff at reception where so helpful with everything we have to say that it is an exceptional complex and can be seen the standard is maintained due to excellent staff this is an example of a well ran buisness hats off to staff and owner very happy customers and would not hesitate to return also the cleaning and maintenance staff do a phenomenal job minting the hotel you can see trough all the materials and finishes that the whole building was built with high quality materials and it is maintained perfectly

This was a repeat visit but our 1st since lockdown and we were pleased to see the usual high standards had been maintained, in every single aspect of the resort. Prices in the bar - for food and drinks - were so reasonable with generous measures of both food and drink! Everybody is so friendly on site and they were extremely quick to respond to 2 tiny problems we had (broken kettle and wrong code put in the safe). The free on-site parking is a bonus because elsewhere it's at a nightmare to find a space. The pool is thoroughly cleaned every morning and there are free pool towels provided. The evening entertainers were varied and of a fairly decent standard. Lots of people were up dancing. We did self-catering but lots of people ate on site so I guess it must be pretty good.

The breakfast was amazing, they also had gluten free options for my friend. The pool was amazing, around 24 degrees (I hate cold water and this pool had a nice temperature in January). You get a big soft pool towel at the reception for free. The room was pretty big for 3 people and we had a pretty view of the sea. We were able to use the kitchen, which was a nice plus, since we didn't eat out every day. The rooms are all in a quiet area and the whole hotel stretches over multiple buildings. Just down a street you have access to hiking paths. The gym also looked nice, but we didn't manage to use it. The lounge area next to the breakfast room has a lot of books for rainy days. There are multiple bus stops nearby. The staff spoke English very well.

Everything was nice clean and neat the place is a bit old but well taken care of, The facilities are nice and the swimming pool is beautiful we had a fully equipped kitchen in the apartment where we could cook some meals, The staff were very friendly and helpful, the breakfast was rich and you could find options for every kind of diet, the room service came and clean the room I'm the morning even though we were checking out two hours later. I really love that we could use the pool all day long despite that after 6 p.m. there will be no lifeguard. Beds were very comfortable and clean the studios are really big and spacious, can't complain about nothing...

The tranquil atmosphere, quietness, no pool bar, no pool-side entertainment etc. No noisy nightlife in the area. Staff is so pleasant and helpful. Lots of knowledge of where to go for hikes. And the breakfast 👌👌👌

The stuff is very friendly and helpful. Positive suprise was the heated pool what we enjoyed with our kid in mornings and after daytrips. Rooms are big - kitchenette, living room and bedroom, perfect for family stay. Breakfast was nice with many healthy choices, not too many options but had some varaieties. There was no pancakes or bacon, but had smoothie. It is nice location to take trips around the island, quick way to the highway. Longeria is small town with local cafees and not much tourists on your way. There is vary nice icecream cafe witin 5 minutes walk with generous portion under 2€. We stayed the ground floor where it was easy to go to play in the garden or around the pool, our kid liked it a much. To find parking space on the streets could be difficult (more if there is football mach across the street) but in the end you will find something eaven next to hotel.

The 'room' was a mini apartment with small kitchen, living room with sofa, tv and a coffee table. There was a fridge so could store food and drinks. There was a balcony with a table and chairs and a small airer to dry clothes which I highly apprecaited. Pool wasn't busy, enjoyable with salty water, few loungers around the pool. Breakfasts were very nice! Good selection of breads, and every day there was different set of hot foods, which was brilliant. Coffee machine at breakfast was quick so no long waiting to get your coffee! I really liked fresh veg in the morning and also banana pancakes when they were there. Fresh fruit every morning. In addition, when opted out from room cleaning, they were giving a bottle of mineral water, a nice touch. I did not have chance to use the gym but it looked fairly well equipped and maintained.

we liked the amenities, the breakfast was good and different every day. the pool is well maintained all the employees were helpful and smiling all the time we also liked the two sitting areas next to the pool, we stayed there every evening the apartment we got had a wonderful view to the pool area and to the ocean

A very nice apartment with a balcony, located in a great location. There's also a garden with sofas and chairs, a swimming pool, and a gym. The apartment was clean, and the staff were very friendly. Breakfast was excellent. There was a wide selection, so I think everyone will find something for themselves.

Amazing staff- helped us with everything. The room was really cozy. There is a pool and a gym (we didn't use it, but it was a plus)

Great size apartment, clean and comfortable. We pretty much had everything we needed. Breakfast was plenty with good variety. Enjoyed sitting outside by the pool eating breakfast. Breakfast times were good too, from 7.15 to 10 15am Great little supermarket just around the corner, as well as some good restaurants. We ate at Poco Loco Mexican and the cafe/ bar opposite hotel. Bus stop to town and other places just around the corner too. Steep hill to beach and town but good walk and lovely views.

Really good position and really good apartments! For the price I paid it was over expectations. The staff really kind and also the swimming pool was always clean. Relaxing atmosphere.. I would recommend to anyone

Really beautiful, clean and quiet place. The staff was very cheerful and helpful. Prices were good. I recomend a room with a pool view, its amazing! During the day on the pool area there was entertaiment and games and in the night in the terrace was really nice live music. There is a park on the back of the hotel, very good for walks.

This was our second time on Taoro Garden. This time we reserved room with a beautiful Teide view, and we had sun on the balcony in the afternoon. The next time, we will do exactly the same. We have tried several hotels in Puerto de la Cruz (including Valle Mar) but this one is the best one! Excellent situated, and the town is easily accessible using the stairs - gives us good exercise! I like go swimming in the sea in the harbor area, even if the hotel has a nice swimming pool. We will come back!

very good room; all amenities, very good Wi-Fi very clean the staff is friendly and very helpful There are a dozen car parking and a bigger one almost next to the hotel the food is okay the breakfast is great pay attention: it’s far away from seaside. but there are some free shuttles provided by the hotel to go downtown the hotel has a pool and the area is very quiet

I've been to this hotel three times now, the staff are always excellent, the food always good and the rooms clean and well presented. The hotel is a little way from the centre of town so the free courtesy bus is welcome. The outdoor pool area is nice with plenty of plants and a back entrance to the neighbouring park. I'll be going again.

Great staff, very friendly and communicative and helpful. Lovely view from our 4th floor bedroom of the surrounding area and the mountain on the horizon. Excellent food, and a huge choice at breakfast and dinner. Lovely swimming pool. Great garden next to the hotel. Good place to start longer walks around Puerto de la Cruz and the neighbouring area. Easy bus access.

Hotel itself was very nice. We had a room that was supposed to have a sea view, which it had, but it was more of a "tennis court view", but it didn´t really matter to us, cause we didn´t spend our day at the room, but at the pool. Which was great - huge pool, lovely temperature, clean water. And there were a lot of sunbeds around the pool, we didn´t have a problem with it being overcrowded. From the pool you have a beautiful view to Mount Teide. The hotel staff was very nice, friendly. Room was cleaned everyday. Food at the restaurant was okay, but there could have been changes, it was very repetitive. Drinks at the hotel bar were rather .. meh. Hotel is located approximately 10-15min by walk to the city centre (keep in mind that the road is a bit steep, but nothing we couldn´t manage). It isn´t located in the busy part of the town, so there were plenty of parking spaces around the hotel when you rent a car. It´s a great starting point to the hikes and so on. Overall, I´d say we had a lovely stay at Puerto Palace Hotel, we do recommend.

OUR first visit to Northern Tenerife and Puerto De la Cruz . Wonderful climate and superb hotel. Our room with pool view was very, very clean ,house keeping were so thorough and very polite nothing was too much trouble they were amazing. Reception, staff , waiters all very helpful especially Mario who served on the snack area he always so happy and so efficient 💯. We went into puerto centre again a great place to visit we had a good meal, drinks wherever we visited.. Our last day today and we are chilling beside the pool area ,the pools , Jacuzzis are very clean and filtered daily, the cleanliness is 100 percent. In my opinion this hotel should be graded a 5 star

The staff were very accommodating. The rooms were clean and the beds were big and comfortable. The balcony was also quite large. The cleaners tidied up the room every day and even changed the sheets once during our relatively short stay. They also changed our towels regularly. There was plenty to choose from for breakfast. We especially liked the hot food section with fried eggs, bacon, churros, sauteed vegetables etc. Although we didn't have parking included, we never struggled to find a spot in the street. But bear in mind we were here in late october. The pool area is nice for sunbathing and a refreshing lap around the pool. There were also plenty of other facilities available that we didn't have time to try, such as a mini-golf course, a tennis court and the rooftop jacuzzi.

Great Hotel, nice rooms, good bathrooms with twin sinks, nightly entertainment, friendly staff, nice pools and plenty of sun beds in great garden, good pool bar staff, good breakfast and excellent housekeeping. Only small issues were: Fridges too small in rooms and could only take a few items, no ice boxes or ice machines on each floor (had to get ice from the main bar), they charge guests for the use of a safety deposit box - which should be included in the price in a 4 star hotel and lighting / electric sockets around mirrors were inadequately located for my wife when doing her make up. Nothing that spoiled our holiday though.

The hotel was lovely and the family room very spacious and with nice views. The breakfast buffet was of a good quality and had a variety of options. We loved that we could have our breakfast outside as it’s very cozy. The pools were lovely and there were 2 hot tubs. The main pool wasn’t heated but maybe that was because we went just before the “winter” season started