Adults only

Haven Riviera Cancun - All Inclusive - Adults Only

Ctra. Federal 307, Chetumal - Pto, Juarez, KM 335, Puerto Morelos, Cancun, QROO, 77569, Cancun, MX
9.2 Outstanding · 694 reviews

About this property

Luxurious Spa Experience
Indulge in massages, body treatments, and facials at the onsite spa, followed by relaxation in 4 outdoor swimming pools and an outdoor tennis court.

All-Inclusive Dining and Entertainment
Savor local and international cuisines at 7 restaurants, enjoy 24-hour room service, and unwind at various bars and lounges offering refreshing drinks.

Elegant Accommodations and Events
Stay in stylish guestrooms with premium bedding, balconies, and modern amenities. For events, the property offers a business center, expansive meeting space, and attentive concierge services.

To book your stay at this upscale, all-inclusive adults-only property in Cancun, visit now!

Guest highlights

Guests loved
  • Friendly staff
  • Beautiful property
  • Great pool areas
  • Good room cleanliness
Could be better
  • Inconsistent food quality
  • Staff engagement varies

Guest reviews

9.2
10.0
Diane Elizabeth

Fabulous hotel and property, would highly recommend. The setting was lovely, pools were great and not crowded, staff was doing their best with the seagrass on the beach but the pools more than made up for it. The food was excellent, lots of options. We upgraded to Serenity which was worth every penny. The staff were all so happy and helpful, but the best was Nacho, our group butler who was unbelievably helpful and really made our experience so much more special. Thank you Nacho, and all the team!

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10.0
Valerie partner

I love the place so much. I went for my birthday. Everybody was happy. They were good people to be around.

Facilities

Free beach cabanasPool umbrellasConference spaceFitness facilitiesWheelchair-accessible on-site restaurantSnack bar/deliNightclubFree WiFi

Room options

Private Pool Access

Serenity Club, Romance Junior Suite, Swim Out, Ocean Front

1 King bed 56 m² 2 guests Pool View
Private poolFurnished balcony or patioSeparate bathtub and showerBathrobe +34 more

Romance Junior Suite Swim-Out Partial Ocean View

1 King bed 63 m² 2 guests Partial Ocean View
Private poolFurnished balcony or patioSeparate bathtub and showerBathrobe +32 more

Junior Suite, 1 King Bed, Garden View (Swim out)

1 King bed 56 m² 3 guests Garden View
Private poolFurnished balcony or patioSeparate bathtub and showerBathrobe +32 more

Junior Suite Swim-Out Partial Ocean View

1 King bed 63 m² 2 guests Partial Ocean View
Private poolFurnished balcony or patioSeparate bathtub and showerBathrobe +32 more

Serentiy Club Junior Suite Swim Out Ocean Front

1 King bed 56 m² 2 guests Pool View
Private poolFurnished balcony or patioSeparate bathtub and showerBathrobe +34 more
Other rooms

Junior Suite, 2 Double Beds, Partial Ocean View

2 Double bed 3 guests
Furnished balcony or patioSeparate bathtub and showerBathrobeRainfall showerhead +31 more

Serenity Club Swim Out Partial Ocean View 2 Queen Beds Junior Suite

2 Queen Bed 68 m² 4 guests Partial Sea View
Furnished balcony or patioSeparate bathtub and showerBathrobeRainfall showerhead +31 more

Serenity Club Partial Ocean View 2 Queen Beds Junior Suite

2 Queen Bed 68 m² 4 guests Partial Sea View
Furnished balcony or patioSeparate bathtub and showerBathrobeRainfall showerhead +33 more

Romance Junior Suite Partial Ocean View

1 King bed 63 m² 2 guests Partial Ocean View
Furnished balcony or patioSeparate bathtub and showerBathrobeRainfall showerhead +33 more

Junior Suite Garden View

1 King bed 56 m² 3 guests Garden View
Furnished balcony or patioSeparate bathtub and showerBathrobeRainfall showerhead +37 more

Serenity Club Ocean View King Bed Junior Suite

1 King bed 68 m² 2 guests Ocean View
Furnished balcony or patioSeparate bathtub and showerBathrobeRainfall showerhead +33 more

Serenity Club, One Bedroom, Master Suite, Ocean Front

1 King bed 116 m² 2 guests Ocean View
Furnished balcony or patioSeparate bathtub and showerBathrobeRainfall showerhead +37 more

Serenity Club Ocean View 2 Queen Beds Junior Suite

2 Queen Bed 68 m² 4 guests Ocean View
Furnished balcony or patioSeparate bathtub and showerBathrobeRainfall showerhead +33 more

Serenity Club Swim Out Partial Ocean View King Bed Junior Suite

1 King bed 68 m² 2 guests Partial Sea View
Furnished balcony or patioSeparate bathtub and showerBathrobeRainfall showerhead +31 more

Junior Suite, 1 King Bed, Balcony, Partial Ocean View

1 King bed 63 m² 2 guests Pool View
Furnished balcony or patioSeparate bathtub and showerBathrobeRainfall showerhead +33 more

Pure Wellness Junior Suite Partial Ocean View

1 King bed 63 m² 2 guests Partial Ocean View
Furnished balcony or patioSeparate bathtub and showerBathrobeRainfall showerhead +33 more

Serenity Club Junior Suite Ocean Front

1 King bed 56 m² 2 guests Ocean View
Furnished balcony or patioSeparate bathtub and showerBathrobeRainfall showerhead +35 more

Presidential Suite (Serenity Club Ocean Front)

1 King bed 228 m² 2 guests Ocean View
Furnished balcony or patioKitchenSeparate bathtub and showerBathrobe +39 more

Serenity Club Romance Jr Suite Ocean Front

1 King bed 56 m² 2 guests Sea View
Furnished balcony or patioSeparate bathtub and showerBathrobeRainfall showerhead +35 more

Serenity Club Partial Ocean View King Bed Junior Suite

1 King bed 69 m² 2 guests Partial Ocean View
Furnished balcony or patioSeparate bathtub and showerBathrobeRainfall showerhead +33 more

Serenity Club, Two Bedroom, Master Suite, Ocean Front

2 King bed 168 m² 4 guests Ocean View
Furnished balcony or patioSeparate bathtub and showerBathrobeRainfall showerhead +38 more

Good to know

Check-in
From 03:00 PM until 12:00 AM
Check-out
By 11:00 AM
Pets
No pets allowed
Children
Adults only
Pets

Pets not allowed

Service animals not allowed

Children and extra beds

No rollaway/extra beds available

No cribs (infant beds) available

General

Cashless transactions are available

Professional property host/manager

Covid

Property does not offer onsite COVID-19 testing

Guest type

Caters to adults only

Sustainability Certifications

EarthCheck

Health & Safety

Property does not require health documentation at check-in

Important information

<ul> <li>24-hour pool access</li><li>Reservations are required for golf tee times, massage services, and spa treatments. Reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation. </li><li>Guests under 18 years old are not permitted at this adults-only property. </li><li>Only registered guests are allowed in the guestrooms. </li> <li>The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation. </li><li>No pets and no service animals are allowed at this property. </li><li>Cashless payment methods are available for all transactions.</li> </ul> A deposit may be required at the property.

Location

View on Google Maps

Ctra. Federal 307, Chetumal - Pto, Juarez, KM 335, Puerto Morelos, Cancun, QROO, 77569, Cancun, MX

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