Finest Playa Mujeres by The Excellence Collection - All Inclusive
About this property
Luxurious Spa and Beach Amenities
Indulge in massages, body treatments, and facials at the full-service spa. Enjoy 10 outdoor pools and a private beach for ultimate relaxation.
Gourmet Dining and Beverage Options
Savor Mexican cuisine at one of 12 restaurants or opt for 24-hour room service. With 16 bars/lounges and a beach bar, refreshing drinks are always at your fingertips.
Convenient Features and Services
Benefit from a business center, 24-hour front desk, and free valet parking. Event spaces are available, including a conference center and meeting room for any special occasions.
Book your stay at Finest Playa Mujeres by The Excellence Collection - All Inclusive for a luxury retreat in Punta Sam! 🌴
Guest highlights
- Family-friendly activities
- Beautiful beach
- Room quality issues
- Mosquito problem
Guest reviews
9.0I would say overall the resort has all that you are looking for either for Adults only or families. Good: Playground and Water park, good room service and menu, minibar with a lot of options. Bad: mosquitos, poor service (I was all the time running after waiters to ask for drinks or something else) Water Park hours just until 5:30 PM. They said no reservations and there was a waiting list and empty tables, poor kids activities, spa policies. Improve: more food options. Welcome to the hotel
Read more ↓This is our go to place in Cancun with 2 young children. Multiple pools, several dining options and beautiful beach! Rooms have a sofa bed and easy accommodates our two toddlers. The nightly entertainment focuses on kids is great to keep them busy before bed time. We have not been able to try their adults offerings yet only the family side of the resort.
Read more ↓Facilities
Room options

Finest Club Two-Story Rooftop Terrace Suite with Plunge Pool

Junior Suite With Private Pool

Pool Family Suite

Excellence Club Junior Swim-up Suite

FREE UPGRADE TO FINEST CLUB TWO-STORY ROOFTOP TERRACE SUITE WITH PLUNGE POOL

Finest Club Junior Swim-Up Suite

Junior Swim-Up Suite

FREE UPGRADE TO TWO-STORY ROOFTOP TERRACE SUITE WITH PLUNGE POOL

FREE UPGRADE TO EXCELLENCE CLUB TWO-STORY ROOFTOP TERRACE SUITE WITH PLUNGE POOL

Excellence Club Two-Story Rooftop Terrace Suite with Plunge Pool

Two-Story Rooftop Terrace Suite with Plunge Pool

Finest Club Family Suite

FREE UPGRADE TO FINEST CLUB JUNIOR SUITE POOL VIEW

FREE UPGRADE TO EXCELLENCE CLUB JUNIOR SUITE OCEAN VIEW

Junior Suite Spa Or Pool View

Finest Club Junior Suite Ocean View

Family Suite

Finest Club Junior Suite Pool View

Excellence Club Junior Suite Pool View

FREE UPGRADE TO FINEST CLUB JUNIOR SUITE OCEAN VIEW

Excellence Club Junior Suite Ocean View
Good to know
Pets
Pets not allowed
Service animals not allowed
General
Individually-wrapped food options are available for dinner
Individually-wrapped food options are available for breakfast
Individually-wrapped food options are available for lunch
Guests are provided with free hand sanitizer
Staff temperature checks are conducted regularly
Cashless transactions are available
Masks are available to guests
Individually-wrapped food options are available
Property follows regional sanitization guidelines National Guidelines for reopening Tourism (Mexico)
Bed sheets and towels are washed at a temperature of at least 60°C/140°F
Staff wears personal protective equipment
Temperature checks are available to guests
Food service has been amended for enhanced safety
Property follows sanitization practices of Safe Travels (WTTC - Global)
Property is cleaned with disinfectant
Individually-wrapped food options are available through room service
Social distancing measures are in place
Professional property host/manager
Protective clothing is available to guests
Commonly-touched surfaces are cleaned with disinfectant
Shield between guests and staff in main contact areas
Sustainability Certifications
Property confirms they are implementing guest safety measures
EarthCheck
Property confirms they are implementing enhanced cleaning measures
Covid
Reservations are required for onsite COVID-19 testing
Children and extra beds
No rollaway/extra beds available
Noise policy
Noise-free rooms not guaranteed
Guest type
Essential workers only - NO
LGBTQ friendly
Important information
<ul> <li>Reservations are required for massage services and spa treatments. Reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation. </li><li>Only registered guests are allowed in the guestrooms. </li> <li>Cashless payment methods are available for all transactions.</li><li>This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).</li> </ul>
Location
View on Google MapsVialidad Paseo Mujeres Mz 1, Lt 10 Sm 3, Playa Mujeres, Punta Sam, QROO, 77400, Punta Sam, MX