Secrets Tides Punta Cana All Inclusive - Adults Only

Overall the resort was beautiful and the employees were amazing. Francisco in the sports bar was the absolute best and such a hard worker, along with the rest of the staff throughout the resort. The food was not good and activities/music were boring, this is more of a place to relax. For the price and name just expected a little more.

My wife and I stayed in a master suite ocean view, swim out over Christmas and New Year’s. The room was the highlight of our trip. You have full sun from sun up till about 1 o’clock without having to go early morning to try to save chairs around the preferred pool. Probably the most negative thing of our trip was the layout or design of the resort. From our room to where most of the restaurants are was a 10 minute walk. Because of that, we only ate at the buffet one time. It was easier to order room service. Room service would get to your room before you could walk and walk back. That is another issue, communication/language barrier, trying to order a pot of decaf and regular coffee was never carried out correctly. We always ended up with one pot of coffee and one pot of hot water. Ordering a simple eggs over easy bacon and hash brown breakfast turned into a three course meal by the time they added fruit, rolls and sausage. Our opinion that was just a waste of food since we hardly ever touched it. That said, all the restaurants gave you generally more food than you could finish. Teppanyak table was our favorite and does require reservations. Also, without the show you get the same type of Asian food at the Meraki and a little different assortment of food. Tierra and El Patio tied for our second favorite restaurants. And seriously, we did not have any food that was that we’d consider bad. We were probably the most disappointed in the Italian restaurant, Portofino’s. Believe it or not we found one of the fastest hottest good bar. Food was at the food truck by the preferred bar and preferred pool. Just a nice afternoon snack between lunch and dinner. Lotta questions is preferred over non-preferred worth it. In our opinion, yes the butler does take care of a few things that otherwise takes your time away from having fun. The liquor is definitely top shelf and what’s really nice is they do have two preferred bars where they’ll ask your room number when you go in and you get a lot more personalized one on one service. We found all the staff to be extremely friendly and helpful as best they could with the language barrier. Only a few times the bartenders seem to be more interested in carrying on a conversation than taking care of you, but I think that’s going to be expected anywhere to a certain degree. Sorry, we cannot really comment on the beach other than we did walk down there and sand feels good. Appears to be plenty of chairs, but very wavy when we’re there. The swim up at our room and all the pools water on the cold side. Until around two or three in the afternoon if it was the sunny day. But it is December. Overall, the resort was a good experience. The room was the highlight of our trip. The food definitely was great. The total atmosphere of the personnel in the resort was very positive. The biggest negative was the layout of the relationship of the rooms to the restaurants. Because of that we probably will not be back to this particular resort.