Adults only

JOIA Paraiso by Iberostar - Adults Only All Inclusive Resort

Carretera Chetumal - Puerto Juarez km. 309 Playa Paraiso, Puerto Morelos, mx
9.6 Exceptional · 410 reviews
CUN

About this property

Luxurious Amenities

Iberostar Grand Hotel Paraiso is a lavish retreat in Playa del Carmen, offering water sports facilities, a tennis court, a hot tub, and a sauna. Guests can also enjoy free WiFi and a car rental service.

Elegant Rooms with Stunning Views

The rooms at this hotel are elegantly designed and equipped with modern amenities such as a desk, flat-screen TV, and a private bathroom. Some units even offer breathtaking sea views, and each room features a convenient coffee machine.

Culinary Delights and Recreation

Start your day with a delicious continental or buffet breakfast and savor authentic Mexican cuisine at the on-site restaurant. Stay active at the fitness centre or enjoy a game of table tennis during your stay at Iberostar Grand Hotel Paraiso.

Experience luxury and relaxation at its finest - book your stay at Iberostar Grand Hotel Paraiso now!

Guest highlights

Guests loved
  • Friendly staff
  • Clean and beautiful environment
Could be better
  • Complicated coupon system

Guest reviews

9.6
10.0
Fearless648242 Couples

"Unforgettable romantic getaway"

We loved JOIA! All the food was amazing and they had a huge variety to choose from. The staff were incredibly attentive, unbelievably kind and always had smiles and happy disposition. Each moment and each experience here was a positive one and we didn't want to leave. We will definitely make it a point to come back! We couldn't give high enough praise for this place and highly recommend it to anyone who wants an unforgettable experience! Thank you to our butlers Ana, Benito, and Bernardo!

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10.0
IanTerry14 Family

"Nice All-Inclusive"

Excellent hotel with a comfy bed and well-appointed room. Food offerings and restaurants were excellent, and the all-inclusive drinks were great too. Several nice bar areas, including a swim-up. Pedro and Cassandra were excellent entertainers and kept things fun at the pool with games and activities, of which there was always something going on. Speaking of the pool, the outdoor pool area was massive and gorgeous to look at. Had a great time and would definitely go back.

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Facilities

BeachfrontSwimming poolPool barOutdoor poolSpa/wellness centerSpa/wellness center servicesSteam roomFitness facilities

Room options

Private Pool Access
Private Pool Access

Pool Access Suite

1 Sofa bed 60 m² 2 guests Garden View
TerraceAir conditioningMinibarCoffee/tea maker +30 more
Private Pool Access

Pool Access Suite Single Use

1 Twin bed 60 m² 1 guests Garden View
TerraceAir conditioningMinibarCoffee/tea maker +30 more
Private Pool Access

Romance Villa with Private Pool & Butler Service

2 Queen bed 194 m² 3 guests
Private poolTerraceAir conditioningMinibar +31 more
Private Pool Access

Romance Villa with Private Pool & Butler Service Single Use

1 Twin bed 194 m² 1 guests
Private poolTerraceAir conditioningMinibar +31 more
Other rooms

Last Room Available Single Use

1 Twin bed 60 m² 1 guests Garden View
TerraceAir conditioningMinibarCoffee/tea maker +30 more

Upper Floor Suite Single Use

1 Twin bed 60 m² 1 guests Garden View
TerraceAir conditioningMinibarCoffee/tea maker +30 more

Ocean Front Butler Suite Single Use

1 Twin bed 60 m² 1 guests Sea View
TerraceAir conditioningMinibarCoffee/tea maker +30 more

Panoramic Ocean Front Butler Suite

1 Queen bed 60 m² 2 guests Sea View
TerraceAir conditioningMinibarCoffee/tea maker +30 more

Ocean Front Butler Suite Beach Access Single Use

1 Twin bed 60 m² 1 guests Sea View
TerraceAir conditioningMinibarCoffee/tea maker +30 more

Ocean Front Butler Corner Suite Single Use

1 Twin bed 60 m² 1 guests Sea View
TerraceAir conditioningMinibarCoffee/tea maker +30 more

Promo Suite

1 Sofa bed 60 m² 2 guests Garden View
TerraceAir conditioningMinibarCoffee/tea maker +30 more

Suite Single Use

1 Twin bed 60 m² 1 guests Garden View
TerraceAir conditioningMinibarCoffee/tea maker +31 more

Ocean Front Butler Suite

1 Queen bed 60 m² 2 guests Sea View
TerraceAir conditioningMinibarCoffee/tea maker +30 more

Upper Floor Suite

1 Sofa bed 60 m² 2 guests Garden View
TerraceAir conditioningMinibarCoffee/tea maker +30 more

Pool View Suite Single Use

1 Twin bed 60 m² 1 guests Pool View
TerraceAir conditioningMinibarCoffee/tea maker +31 more

Ocean Front Butler Corner Suite

1 Extra-large double bed (Super-king size) 60 m² 2 guests Sea View
TerraceAir conditioningMinibarCoffee/tea maker +30 more

Panoramic Ocean Front Butler Suite Single Use

1 Twin bed 60 m² 1 guests Sea View
TerraceAir conditioningMinibarCoffee/tea maker +30 more

Ocean Front Butler Suite Beach Access

1 Sofa bed 60 m² 2 guests Sea View
TerraceAir conditioningMinibarCoffee/tea maker +30 more

Pool View Suite

1 Extra-large double bed (Super-king size) 60 m² 2 guests Pool View
TerraceAir conditioningMinibarCoffee/tea maker +31 more

Pool View Suite (2 Adults)

1 Extra-large double bed (Super-king size) 60 m² 2 guests Pool View
TerraceAir conditioningMinibarCoffee/tea maker +30 more

Ocean Front Suite (1 Adult)

2 Double bed · 1 Extra-large double bed (Super-king size) 60 m² 1 guests Sea View
TerraceAir conditioningMinibarCoffee/tea maker +30 more

Ocean Front Suite (2 Adults)

2 Double bed · 1 Extra-large double bed (Super-king size) 60 m² 2 guests Sea View
TerraceAir conditioningMinibarCoffee/tea maker +30 more

Suite Superior (1 Adult)

2 Double bed · 1 Extra-large double bed (Super-king size) 60 m² 1 guests Garden View
TerraceAir conditioningMinibarCoffee/tea maker +30 more

Suite Superior (2 Adults)

2 Double bed · 1 Extra-large double bed (Super-king size) 60 m² 2 guests Garden View
TerraceAir conditioningMinibarCoffee/tea maker +30 more

Promo Suite Single Use

1 Twin bed 60 m² 1 guests Garden View
TerraceAir conditioningMinibarCoffee/tea maker +30 more

Last Room Available

1 Extra-large double bed (Super-king size) 60 m² 2 guests
TerraceAir conditioningMinibarCoffee/tea maker +30 more

Suite (1 Adult)

2 Double bed · 1 Extra-large double bed (Super-king size) 60 m² 1 guests Garden View
TerraceAir conditioningMinibarCoffee/tea maker +30 more

Suite (2 Adults)

2 Double bed · 1 Extra-large double bed (Super-king size) 60 m² 2 guests Garden View
TerraceAir conditioningMinibarCoffee/tea maker +30 more

Pool View Suite (1 Adult)

1 Extra-large double bed (Super-king size) 60 m² 1 guests Pool View
TerraceAir conditioningMinibarCoffee/tea maker +30 more

Suite

1 Queen bed 60 m² 2 guests Garden View
TerraceAir conditioningMinibarCoffee/tea maker +31 more

Good to know

Check-in
From 03:00 PM until 12:00 AM
Check-out
By 12:00 PM
Parking
Free parking available
Pets
No pets allowed
Children
Adults only
Parking

Free public parking is possible on site (reservation is not needed).

Internet

WiFi is available in all areas and is free of charge.

Children and extra bed policy

Children are not allowed. You haven't added any cots. You haven't added any extra beds.

Pets

Pets are not allowed.

Groups

When booking more than 10 rooms, different policies and additional supplements may apply.

Important information

El cargo de la reserva aparecerá en el extracto de la tarjeta de crédito a nombre de: Hotelera Playa Paraíso, S.A. de C.V. Para más información sobre el cargo de esta reserva, es necesario ponerse en contacto con el hotel. El nombre del titular de la tarjeta de crédito utilizada para abonar el pago deberá coincidir con el nombre de uno de los huéspedes que figuren en la reserva. Al hacer el registro de entrada, se debe presentar la misma tarjeta de crédito y un documento de identidad oficial. No se aceptan pagos en el hotel. Las reservas que no hayan sido abonadas se cancelarán antes de la llegada. En caso de solicitar factura, será emitida por Hotelera Playa Paraíso, S.A. de C.V., con sede en México. Se debe abonar un suplemento medioambiental de 32.57 mxn por noche y por habitación al hacer el registro de entrada. La tipología de cama seleccionada está sujeta a disponibilidad en el hotel. El establecimiento no acepta reservas de 10 habitaciones o más. Todas las reservas de 10 o más habitaciones se considerarán como grupo y están sujetas a los términos y condiciones de grupos. Los huéspedes deberán mostrar un documento de identidad válido y una tarjeta de crédito al realizar el registro de entrada al hotel. Todas las peticiones especiales están sujetas a disponibilidad y pueden suponer costes adicionales. Es imprescindible que el titular principal de la reserva tenga 18 años o más en el momento del registro de entrada al hotel. Se requiere informar de la hora prevista de llegada al hotel con antelación, utilizando el apartado de peticiones especiales al hacer la reserva o contactando directamente con el hotel. Los datos de contacto aparecen en la confirmación de la reserva. Política de niños: No aplica, es un hotel solo adultos. A deposit may be required at the property.

Location

View on Google Maps

Carretera Chetumal - Puerto Juarez km. 309 Playa Paraiso, Puerto Morelos, mx

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