Copal Tulum Hotel
About this property
Relaxation at the Spa
Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials.
Recreational Amenities
You're sure to appreciate the 2 outdoor swimming pools, a 24-hour fitness center, and bicycles to rent.
Fine Dining and Bars
Enjoy international cuisine at Copal, one of the hotel's 2 restaurants, or unwind with a drink at the bar/lounge or the poolside bar.
Plan your luxury stay at Copal Tulum Hotel in Tulum (Zama) and experience an unforgettable retreat.
Guest highlights
- Friendly and helpful staff
- Beautiful and peaceful grounds
- Minor maintenance issues in rooms
- Need for more kitchen cutlery
Guest reviews
8.4One of the best hotels ever. If you want peace and quiet- good food, beautiful grounds, safety, and the most outstanding staff ever- you will love Copal. Ivy, Johnny, and Victor at the front desk were nothing short of amazing and friendly. The hostess/waitress Paola, was super helpful. She found us a driver that was half the price of the others. I cannot tell you how much I loved this hotel. You must go experience it for yourself. We are returning with our family!!
Read more ↓Loved the calm and peaceful atmosphere here. It was well kept and very clean rooms. Staff were very friendly and helpful! We will be coming back to stay again!
Facilities
Room options
Luxury Studio, 1 King Bed with Sofa bed, Private Pool, Garden View
Luxury Rooftop Apartment, 3 Bedrooms, Private Pool, Garden View
Premium Apartment, 1 Bedroom, Private Pool, Garden View
Luxury Apartment, 4 Bedrooms, Garden View
Premium Double Room, 1 King Bed, Private Pool, Garden View
Luxury Apartment, 2 Bedrooms, Private Pool, Garden View
Luxury Apartment, 1 Bedroom, Private Pool
Premium Apartment, 2 Bedrooms, Private Pool, Garden View
Luxury Apartment, 3 Bedrooms, Private Pool, Garden View
Luxury Apartment, 2 Bedrooms, Terrace, Garden View
Deluxe Studio, 1 King Bed with Sofa bed, Terrace, Garden View
Luxury Apartment, 1 Bedroom, Terrace, Garden View
Deluxe Double Room, 1 King Bed, Terrace
Good to know
Pets
Pets not allowed
Service animals not allowed
Children and extra beds
No rollaway/extra beds available
Check-in & Check-out
Contactless check-out is available
Contactless check-in is available
General
Cashless transactions are available
Professional property host/manager
Gap period enforced between guest stays - 24 hours
Covid
Property does not offer onsite COVID-19 testing
Health & Safety
Property uses a professional cleaning service
Property does not require health documentation at check-in
Important information
<ul> <li>Pool access available from 7:00 AM to 9:00 PM.</li><li>Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation. </li><li>Only registered guests are allowed in the guestrooms. </li> <li>No pets and no service animals are allowed at this property. </li><li>The property is professionally cleaned.</li><li>Cashless payment methods are available for all transactions.</li><li>Contactless check-in and contactless check-out are available.</li> </ul>
Location
View on Google MapsCalle Ixchel sn, Tulum, QROO, 77760, Tulum, MX