Na Balam Hotel
About this property
Tropical Oasis on Isla Mujeres Surrounded by lush gardens on Isla Mujeres, just minutes from Cancun, Na Balam offers a serene escape on one of the Caribbean's finest beaches.
Relaxation and Wellness Guests can unwind in the outdoor pool, sway in hammocks under palm trees, and rejuvenate with yoga classes and massages, immersing themselves in tranquility and self-care.
Culinary Delights and Sunset Views Indulge in Mayan and vegetarian cuisine at Zazil Ha restaurant, followed by drinks and Mexican snacks at the Palapa Bar while admiring the breathtaking sunset over the ocean.
Experience paradise at Na Balam, where luxury meets nature.
Guest highlights
- Friendly staff
- Great location
- Spacious rooms
- Cleanliness issues
- Inconsistent breakfast service
Guest reviews
8.4I loved that it was across the beach club. The breakfast was good. The room was cleaned daily. However, dust and bugs would fall from the straw on the ceiling! I told the front desk and the lady brushed it off saying that was normal. Also, the ceiling makes it hard to sleep in. The birds begin singing at 4:30 AM. The workers begin arriving at 5. You can hear conversations from people walking by. It’s great location but don’t book to relax!
Ceiling: bugs and dust falling in my bed.
Read more ↓"We were on an island that was beautiful. Can’t complain at all."
Location was excellent. The beds were comfortable to facility was nice. The pool could use a little sunshine the only problem we really didn’t like was the stairs were extremely steep And we were at the very top with a lofted room, and there was obviously creatures somewhere in the room because we woke up every morning with poop on our bed But it still was a great value. We’re pretty sure it was probably a gecko or a lizard nothing harmful and yes, I would stay again and the breakfast was excellent and it came with cabana beds again excellent.
That the creatures were pooping on our bed
Read more ↓Facilities
Room options
Standard Poolside with Two Double Beds
Poolside Room
Poolside Suite
Two-Bedroom Suite
Master Suite with Pool View
Good to know
Groups
When booking more than 4 rooms, different policies and additional supplements may apply.
Children and extra bed policy
Children of any age are allowed. Children up to and including 12 years old stay for free when using an existing bed. Children from 13 years old to 17 years old stay for US$35 per person per night when using an existing bed. You haven't added any cots. You haven't added any extra beds. Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.
Parking
Free public parking is possible at a location nearby (reservation is not needed).
Internet
WiFi is available in public areas and is free of charge.
Pets
Pets are not allowed.
Important information
Upon check-in photo identification and credit card are required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges. A deposit may be required at the property.
Location
View on Google MapsCalle Zazil Ha No. 118 Playa Norte, Isla Mujeres, mx