Casa Cielo Cancun
About this property
Outdoor Pool and Terrace with Garden View
Guests can relax by the outdoor pool, soak up the sun on the terrace, and enjoy the peaceful garden view at Casa Cielo Cancun.
Convenience and Connectivity
From complimentary wireless internet access to a shared kitchen and laundry facilities, this guesthouse ensures a hassle-free and connected stay for all guests.
Individually Decorated Guestrooms with Private Pools
Stay in one of the 8 uniquely decorated guestrooms with private pools, flat-screen TVs, and modern amenities, offering a luxurious and comfortable retreat.
Book your centrally located stay at Casa Cielo Cancun now to enjoy the vibrant surroundings and convenient amenities during your Cancun getaway.
Guest highlights
- Lack of water in the bathroom
- Unreliable wifi
- Inability to watch a movie
Guest reviews
6.4I was there march 1st to 8th. It is literally the first rental that looks exactly like the pictures. Street view is outdated, the property outside has been updated and looks great. Only problem was ,no refrigerator in the room.
Does not allow eating in room but kitchen space was not clean/unusable, out of the way and inconvenient (almost dangerous stair access) to get to from room especially in the rain. No filtered water available. Shower pressure needed to be turned up; it was basically a heavy drip. Our room was #4 outside of main entrance and reception area, so we heard everyone coming and going all hours of the day and night.
Read more ↓Facilities
Room options
Room, 1 King Bed, Pool Access
Standard Room, 1 Double Bed, Ensuite
Room, 1 Queen Bed with Sofa bed, Ensuite, Pool View
Standard Room, 1 Double Bed, Private Bathroom
Good to know
Pets
Pets not allowed
Service animals not allowed
Sustainability Certifications
Property confirms they are implementing guest safety measures
Property confirms they are implementing enhanced cleaning measures
Children and extra beds
No rollaway/extra beds available
No cribs (infant beds) available
General
Guests are provided with free hand sanitizer
Staff temperature checks are conducted regularly
Property follows regional sanitization guidelines National Guidelines for reopening Tourism (Mexico)
Bed sheets and towels are washed at a temperature of at least 60°C/140°F
Staff wears personal protective equipment
Food service has been amended for enhanced safety
Property is cleaned with disinfectant
Professional property host/manager
Masks are compulsory at the property
Guest type
Essential workers only - NO
Accessibility
No elevators
Payment
Cash deposit required
Check-in & Check-out
Contactless check-in is available
Important information
<ul> <li>Pool access available from 7:00 AM to 11:00 PM.</li> <li>One child 3 years old or younger stays free when occupying the parent or guardian's room, using existing bedding. </li><li>No pets and no service animals are allowed at this property. </li><li>Contactless check-in is available.</li> </ul>
Location
View on Google MapsCalle Cielo, Cancun, QROO, 77500, Cancun, MX