Protur Sa Coma Playa Hôtel & Spa

We are regular visitors to Protur and, although this is our first visit to Sa Coma Playa, this is probably our 8th visit to Protur in this area, always in April and October. As a single parent travelling with two children, there is no other brand of hotel I would choose in this region. I made the mistake of trying 2 different brands in this resort in 23/24 and it was a mistake! For many years, Protur staff have made sure we are comfortable and very well looked after. The Sa Coma Playa has a certain class and charm about it and, like all in the Protur brand, the staff are its biggest strength. It’s the beginning of the season and therefore fairly quiet, but Protur do not compromise on standards. Rooms are spacious and comfortable, a high standard. The hotel is stylish and well laid out and the indoor pool is great in case that the weather disappoints, although it rarely does. Food is good and nothing is too much trouble for the staff. We ask to eat outside, as our preference and, even though it is closed, they kindly oblige. As the only adult with two children, it is very convenient that I can buy a bottle of wine and they refrigerate it so I can come back to it each night until it’s gone. That’s very considerate. The hotel is calm, safe and spotlessly clean. The housekeeping is excellent. We’re half board and food is great. Pool bar is reasonable for quality lunches and staff are brilliant- Jose & Mike, thank you. Restaurant staff, Jose Carlos and all the other lovely people (4 who look after us each night, but I don’t have names). Must also mention the fabulous Christina on reception (a wonderful woman!) and Marc, manager, nothing is too much trouble. We needed help with a couple of things in the room, a safe malfunction (it was my error!) and refill of toiletries, and the staff addressed it in minutes. The maintenance gentleman is lovely and very polite. The activities and sports are great, and another reason we return frequently. Brilliant guy in the Clubhouse. The spa at Biomar is quality and the bikes are excellent for exploring. Newly refurbished courts for Padel, a nice touch. Another thing worth mentioning about Protur is that they constantly refurbish and upgrade the hotels on a cycle, before they become poor. Over the years, I’ve watched this happen in all the hotels. Very good. Overall, another fantastic Protur hotel. A fabulous experience made by a quality hotel and wonderful staff. Still two days to go but thank you for hosting us! To all future visitors, be kind and respectful to the staff because they always work exceptionally hard to make your stay the best it can be.

What a great hotel. We were apprehensive about the length of the journey from the airport but the road was very straight and there were no hold ups. We were allocated a room at the rear of the building which had a good sized balcony with the sun in the morning and was very peaceful. The facilities were very good. There were plenty of bikes available in all sizes and a 10 euro cash deposit was necessary for each. It was an easy ride to Porto Cristo by mostly cycle paths which was well worth the visit. A cash deposit of 10 euro each was also necessary for towels and again for robes so make sure you have enough cash for this. The tennis and padel courts were in very good condition and we had no problems in booking these. Mini golf agin in excellent condition and well thought out. We loved the indoor heated pool. Water was free with evening meals. A good selection of foods including gluten free. We found the “hot” food mostly to be “cool” which was disappointing but there are alternatives which are cooked on the grill in front of you.