Complejo Vacacional Luna

Los huéspedes deberán mostrar un documento de identidad válido y una tarjeta de crédito al realizar el registro de entrada. Ten en cuenta que todas las peticiones especiales están sujetas a disponibilidad y pueden comportar suplementos. Informa a Luna Holiday Complex con antelación de tu hora prevista de llegada. Para ello, puedes utilizar el apartado de peticiones especiales al hacer la reserva o ponerte en contacto directamente con el alojamiento. Los datos de contacto aparecen en la confirmación de la reserva. En respuesta al coronavirus (COVID-19), el alojamiento aplica medidas sanitarias y de seguridad adicionales en estos momentos. Debido al coronavirus (COVID-19), este alojamiento ha adoptado medidas de distanciamiento físico estrictas. En este alojamiento no se pueden celebrar despedidas de soltero o soltera ni fiestas similares. No es posible quedarse en este alojamiento para pasar una cuarentena por coronavirus (COVID-19). Las personas menores de 18 años solo pueden alojarse si van acompañadas de alguno de sus progenitores o tutores legales. Sky Pool: cierra del dom, 01 dic 2024 al mar, 01 abr 2025 Sky Pool: cierra del lun, 01 dic 2025 al mié, 01 abr 2026 Ground Floor Pool: cierra del vie, 01 nov 2024 al mié, 30 abr 2025 Ground Floor Pool: cierra del sáb, 01 nov 2025 al jue, 30 abr 2026 Indoor Pool: cierra del jue, 01 may 2025 al vie, 31 oct 2025 Sky: cierra del vie, 15 nov 2024 al mié, 30 abr 2025 Towels are changed every 2 days, while cleaning takes place every 4 days. When booking a Non-Refundable Rate, please make sure that the name on the credit card used for the booking corresponds to the guest staying at the property. Otherwise, a third-party authorisation by the cardholder must be submitted when booking. Please note that the credit card used for the booking must be shown at check-in. Pet Policy: Only dogs up to 20kg are allowed into the property. Fees apply on check in and a damage deposit is required. Maximum 1 pet per apartment. Pets are allowed ONLY in certain room types, Standard Studio and Superior family apartments, both located in Block 2 of our property, Failing to notify in advance may incur in an allocation into the room types mentioned before in block 2 of our property. Full policies & rules may be requested by email. Roof top pool has an age restriction following the local health and safety regulations, roof top pool is for 17+ years. Guest will be required to provide a valid credit/debit card. A pre-Authorisation of a minimum of €50 up to €100* will be blocked until guest departs from our property** No cash deposits are accepted. Minimum pre-Auth is depending on the room type booked. On Check out, we will revert back to guest card the Pre-Auth but it may take longer depending on guest bank. Note that some excavation works have started at the back of the complex as of 17/10/2023 by third party contractors, during this period, guests may experience some noise. Family pool will be closed during 14/10/2024 to 21/10/2024 (One Week) for maintenance and preparations for our indoor pool, during this time guest with children will be allowed to use the roof top pool as an alternative. Renovation of bathrooms in block 4 work will be carried out from 11/11/24 to 22/12/24. Renovation work is done from 08:00 to 18:00 daily. The bathrooms of some rooms are under renovation. Renovation of bathrooms in block 4 work will be carried out from 03/01/25 to 09/03/25. Renovation of south facing façade work will be carried out from 03/01/25 to 16/03/25. The south facing façade will be closed when working on specific areas. A deposit may be required at the property.